Reviews (1)

Please do not purchase anything from this company. They are a scam and will do anything to keep your money.

I bought a coat there and then when I tried to exchange it for another coat before it had shipped they wouldn’t let me. They don’t seem to speak very good English and are not very competent, or shall I just say intelligent. I stated very clearly and in plain English that the coat I had already paid them for it had not shipped, so I wanted to exchange it for a different coat, which was a different price and I was willing to send them the difference. I kept getting emails back from them saying that they didn’t understand what I wanted and they were saying so we will ship you two coats so you owe us money before we can send the second coat. I was not trying to buy two coats I just wanted to exchange one coat I had already paid for, for another coat before they shipped it. But no matter how plainly I said it, they were confused and could not understand me. So I think they don’t speak very good English.

I tried to call the phone number, of course it is to China or somewhere else, I’m not sure, but I am not able to reach them by phone. I paid for this coat weeks ago and at this point, I would just take anything. I also tried to tell them I wanted to change the sizes from extra large to 2XL. And they didn’t understand what I meant and said they would send the Extra Large. Again didn’t understand that I wanted a 2XL. So it is impossible to communicate with them on email. And you can’t call them. So I’m not even sure if I will get the coat I originally ordered and paid for, I guess we’ll wait and see.

Very poor customer service. I would not buy from them again. What a hassle!