My daughter was lured into a monthly re-occurring $39.90 membership via an Instagram ad. "Free Sample" just pay shipping costs of $4.95 resulted in hidden language of a monthly drop shipment. When you go to cancel it, there are no phone numbers, only a support email address. Better Business Bureau has a phone number listed, however, when you call it, it re-directs you to the support email address, shady!
Bottom Line: No, I would not recommend this to a friend
9 people found it helpful
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Company Response from Curology Inc.
Hi Scott,
Thank you for sharing your concerns. I'm sorry to hear you've had such a poor experience and that you found our subscription model was not made clear upon the creation of your account.
Please know that we strive to make this process as clear as possible, and your next invoice date is available anytime via your account. You are also free to cancel, anytime.
If you ever have any questions, our support team is available via email: support@curology.com. Our team is dedicated to responding to and resolving all messages ASAP. If you feel your concern cannot be addressed via email, please let us know. If needed we're happy to give you a call to ensure your questions are fully answered.