Michele A.
Henderson, NVMember since February 2019

Reviews (1)

    • Mar 6, 2019
    • Verified Reviewer

    Thrive Experience

    Horrible customer service

    Overall Experience:

    Their autoship program does not provide an email prior to order processing as most auto-ship companies provide. It would give you a chance to review your order to make sure you were ordering what you need. When I tried to stop the order, they told me I had to wait until I received it, then return it and pay for shipping and pay restocking fees. They were very rude and made me wait 22 days to get a refund confirmation and then 14 more days to receive my money back. Because of the experience, I won’t reorder their product. I won’t help support a business that treats its clients so badly.

    Bottom Line: No, I would not recommend this to a friend

    17 people found it helpful

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