Maria G.
Boston, MAMember since February 2019

Reviews (1)


    • Mar 7, 2019
    • Verified Reviewer

    Dexcom G6

    Good product! BAD customer support.

    Overall Experience:

    No major complaints about the product, but dealing with anyone at Dexcom is the worse! They are polite and all but NO RESULTS, and it’s like talking to a black hole. 6.5 week’s from the first time I called to place an order and still the supplies haven’t been shipped. Even if you get to the point of “your order is being processed and getting ready for shipping,” it will still take forever. Doesn’t matter that you are “priority,” still no real rush or results. I’ve been calling every day for the past 10 days and have waited over an hour at times. Doesn’t matter how good the product is, it’s not worth the headache or stress. I’ll be looking for a different company that deals better with their customer.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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