If you are here and reading this, then you were just like me. I was combing through reviews trying to decide if this product was going to be good. Well, it wasn't. It did absolutely nothing for my skin. And when it came time for me to cancel I was still charged $40 even when I no longer wanted the service. I had originally signed up for the 1-month $20 plan. Come to find out I had automatically been upgraded to the 2-month $40 plan. So that just drew the line. So now thanks to Curology, I am stuck paying $40 for a product I hate and don't want.
Bottom Line: No, I would not recommend this to a friend
11 people found it helpful
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Company Response from Curology Inc.
Hi Alivia,
I'm sorry to hear you had such a poor experience! I encourage you to reach out to your Curology medical provider with your concerns about your progress. He or she is on hand to help!
I'm also sorry to hear you had trouble canceling, know you're free to cancel your account anytime, and our support team is on hand to help. Canceling is free of charge.
We would never upgrade an account without your express consent. If you feel this may have occurred, please contact our support team ASAP. Your subscription plan is elected upon sign up and available to be updated anytime via your account.
Please reach out to let us know if there is anything we can do to help!