Carvana's model is terrible. They buy cars at auctions (those are cars that don't sell through the normal process) and then offer at full price similar to a certified car.
We paid $61,400 for a 2016 BMW X5M, which was about $7000 more than another wholesale dealer, but...
This car had missed its second big mandatory service and appeared oil had not been changed for 20,000 miles!
The Local Houston BMW dealer required this car to have its Valve Covers removed to check for sludge at cost of $4400, and therefore no assurance car would be OK.
We returned this car to Carvana, they are not qualified to sell this type of car.
Bottom Line: No, I would not recommend this to a friend
3 people found it helpful
Link to this Review
Company Response from Carvana
Joseph, all of our Carvana vehicles go through a 150-point inspection to ensure the vehicle meets our standards before reaching our customers. However, we want to sincerely apologize for the condition in which your vehicle was delivered, as the concerns you mentioned would be unacceptable to our standards. We have been unable to locate your account to see if there is anything we can do to assist you further. If you are willing to give Carvana another chance, please reach out to us at (800) 333-4554.