Stacy H.
Stacy H.
GeorgiaMember since March 2019

Reviews (1)


    • Mar 13, 2019
    • Verified Reviewer

    Hubble Contacts

    Hubble Contacts are scam artists

    Overall Experience:

    These liars make it seem as if the trial is only $3 for shipping! In actuality, they will charge you $39 even if you change your shipment and frequency dates! They don’t have the integrity to tell you the truth upfront and they will say it’s your fault with your bank and force you to keep the contacts even if you return the package unopened and paid for shipping! The trial pack gave me an EYE INFECTION, which is why I decided to discontinue! It is a scam!

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

    Link to this Review
    • Jan 25, 2020

      Company Response from Hubble Contacts

      Hi, Stacy,

      Thank you for taking the time to leave this review. I'm so sorry to hear this shipment came as a surprise! After your first free shipment of contact lenses, Hubble does become a subscription service if you don't decide to cancel - we make this information available on our website and during the sign-up process.

      Additionally, we take quality issues very seriously. We’re sorry to hear that you may have an eye health issue. As you may know, complications from contact lens wear can have serious effects on your vision and overall eye health. If you believe you may have an eye health issue but have not seen your eye care professional, we recommend that you stop using your Hubble contacts and seek immediate medical attention. Because we will need to keep a complete record of this, please send an email to help@hubblecontacts.com so that we can put you in touch with the correct department! Thank you!

      Best,

      Sophia


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