Shawn C.
Kealakekua, HIMember since March 2019

Reviews (1)

    • Mar 13, 2019
    • Verified Reviewer


    Vroom salesman lied and stole. Do not send them money. Absolutely a scam!

    I had a car quote for delivery to Hawaii. I wired the funds. Ten days later they tried to collect another $1,000. I refused to pay as I had paid 100% of the quoted price, which included delivery. I asked for a refund. They said it would take ten days and they would keep $499.

    These guys are scammers!

    Do not give them money.

    Bottom Line: No, I would not recommend this to a friend

    14 people found it helpful

    Link to this Review
    • May 10, 2019

      Company Response from Vroom, Inc.

      Hi - thanks for your comments. Our delivery fee is $499. If you decide to return a vehicle, we will refund the purchase price but the $499 is not refundable. We're sorry if you had issues here and will take a look at your account to see what improvements we can make in communication. The Vroom team.

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