I had a car quote for delivery to Hawaii. I wired the funds. Ten days later they tried to collect another $1,000. I refused to pay as I had paid 100% of the quoted price, which included delivery. I asked for a refund. They said it would take ten days and they would keep $499.
These guys are scammers!
Do not give them money.
Bottom Line: No, I would not recommend this to a friend
14 people found it helpful
Link to this Review
Company Response from Vroom, Inc.
Hi - thanks for your comments. Our delivery fee is $499. If you decide to return a vehicle, we will refund the purchase price but the $499 is not refundable. We're sorry if you had issues here and will take a look at your account to see what improvements we can make in communication. The Vroom team.