After being on hold in excess of 39 minutes my call was answered by someone identifying himself is Alec or Alex. He asked how he could help me and I responded by telling him that I had a problem getting my supplies. At that point, which was exactly 8 p.m. EST, the line went dead. I immediately called back and got a recording: "it was after business hours and to call back during business hours." On my previous call a week earlier I explained that I was completely out the sensors. I was promised to have the sensors in a few days as they would Express ship them to me. If they treat their employees like they treat their customers, this company is doomed.
Bottom Line: No, I would not recommend this to a friend
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