Signed up for free contacts, got them. Got a confirmation email for them. Never got another email. They wanted me to forget about the subscription, and I did. Never received the contacts either. They claim things are in shipment. For two months? Courtesy refund of $40. But I paid $44. Where's my $4? The customer service is located "offshore." Keeping my $4 for shipping. Terrible company, same joke they're all of it.
Bottom Line: No, I would not recommend this to a friend
3 people found it helpful
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Company Response from Hubble Contacts
Hi, Kathleen,
Thank you for taking the time to leave this review. I am so sorry to hear about your experience. With regards to the $4 refund by default, we can no longer waive the $4 shipping and handling as it would actually cover the shipment of the package to you and it was directly paid to our third-party carrier. Please feel free to reach out to help@hubblecontacts.com with the subject line "ATTN: HighYa" with any additional questions or concerns that you have. Thanks for your kind understanding.
Best,
Sophia