Kathleen L.
Kathleen L.
Ontario, CanadaMember since March 2019

Reviews (1)


    • Mar 14, 2019
    • Verified Reviewer

    Hubble Contacts

    SCAM

    Overall Experience:

    Signed up for free contacts, got them. Got a confirmation email for them. Never got another email. They wanted me to forget about the subscription, and I did. Never received the contacts either. They claim things are in shipment. For two months? Courtesy refund of $40. But I paid $44. Where's my $4? The customer service is located "offshore." Keeping my $4 for shipping. Terrible company, same joke they're all of it.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

    Link to this Review
    • Jan 30, 2020

      Company Response from Hubble Contacts

      Hi, Kathleen,

      Thank you for taking the time to leave this review. I am so sorry to hear about your experience. With regards to the $4 refund by default, we can no longer waive the $4 shipping and handling as it would actually cover the shipment of the package to you and it was directly paid to our third-party carrier. Please feel free to reach out to help@hubblecontacts.com with the subject line "ATTN: HighYa" with any additional questions or concerns that you have. Thanks for your kind understanding.

      Best,

      Sophia


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