Faouzi D.
Cuba, MOMember since March 2019

Reviews (1)


    • Mar 19, 2019
    • Verified Reviewer

    Dexcom G6

    Delayed and G5 transmitter

    Overall Experience:

    My doctor sent a prescription on 2/27/2019, and I placed the order on 2/21/2019 since my G5 transmitter expired and the battery died. My insurance has approved it for almost a year. Today is 3/13/2019 and all I have been told, "we'll ship it overnight," I called almost every day, the same lies. Backorder, we will ship it tonight, I get treated like I’m asking for charity. My doctor called them Monday after she found out I was hospitalized for diabetic coma. They assured her the same lies. I regret I got this Dexcom. I will advise any new patients don’t believe Dexcom sales rep and customers service, they are trained to lie.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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