My first experience with Noom was very successful, I lost a total of 33 lbs, plus inches, and was able to totally change my way of eating for the betterment of my life, thank you Noom. I am experiencing some stress and anxiety now because of the poor customer service that I am receiving( zero so far). I am paying for a subscription that I do not have access to, I cannot cancel it at my banking institution, and I cannot get anyone at Noom to even respond, all I get is auto responses, I even check my spam, junk mail, and nothing is there. I am so very frustrated right now because I feel like I am being taken advantage of. I wish someone would respond, and help to figure all this out. I am currently reporting the incident to the Better Business Bureau, and my State Attorney General's Office.
Bottom Line: No, I would not recommend this to a friend
3 people found it helpful
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