Lynn S.
OregonMember since March 2019

Reviews (1)

    • Mar 22, 2019
    • Verified Reviewer

    24 Hour Fitness

    Devious business practices

    Overall Experience:

    I handle the financial affairs for my 68-year-old physically and mentally handicapped brother. Last fall he wanted to give 24 Hour Fitness a try to see if he could improve his physical condition. I was on the phone with Employee #118515 - Sarah S. I received a copy of the sales receipt from the Citrus Heights - Club 00523.

    After a few months, my brother suffered serious physical setbacks so he could no longer use 24 Hour Fitness.

    I called 24 Hour Fitness in Citrus Heights and for the first time was told there was a one-year contract. I was told to call the national office at 866-308-8179. The national office told me I had to deal with Citrus Heights. I called and talked to the Citrus Heights general manager, Andrew. He gave me the run-around and told me I had to bring in a doctor’s note and he would make a decision. I told him that it was not possible because I live 600 miles away in Portland, OR. He was inflexible.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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