I posted a hostile review before I made contact with Effy. Andrea from Effy customer relations is working with me directly to resolve my concern. It is only fair and reasonable that I remove the disparaging comments and give Effy a fair shake.
Bottom Line: Yes, I would recommend this to a friend
5 people found it helpful
Link to this ReviewI posted a hostile review before I made contact with Effy. Andrea from Effy customer relations is working with me directly to resolve my concern. It is only fair and reasonable that I remove the disparaging comments and give Effy a fair shake.
I just found out that I have been had by effing Effy.
I purchased a pair of "diamond" earrings for my wife on a Princess cruise. I was told they were diamonds.
The description on the receipt says:
14Karat White Gold Diamond Huggle Earrings with 0.70Tw Round Diamond H/I COlor SI1/I1 Clarity
Purchased on the Regal Princess for $1,000.
I just went to a local jewelry store to have a piece repaired and several cleaned. Out of curiosity, I asked for a retail appraisal - $600-700 tops. The stones turn out to be white sapphires and not diamonds. They checked them with a Gempro diamond tester.
They checked every diamond in each piece I brought in. The Effy earrings failed 100%. Other pieces I purchased were fine. Surprisingly my wedding band which has 6 "diamonds" in it, well, 5 failed. The 6th, and only good one, was from a repair this jeweler did last year.
As far as I am concerned, Effy is an "effyn" thief.
Company Response from Effy Jewelry
Hi Tom,
As per our phone conversation before you posted this review and the evaluation authorization I provided you, we guarantee the diamonds we sell at Effy are 100% genuine. As promised, we have sent your wife's earrings to an independent and unbiased gem lab to authenticate the diamonds and will have that evaluation sent to you promptly. The results from the Gem Lab will be more accurate than those yielded from the Gempro Diamond tester. I will contact you directly soon.
Andrea