This is my second time to try Noom. The first try I didn’t make it far into the program before the trial was ending and I canceled. Two years later and I gave it another try and am 7 weeks in. Well past the trial. I love it so far but have a few recommendations to the program directors:
1. Please update the cultural references and examples. This is 2019, not 2008. The references (Twilight movies, etc.? I am 54 years old, not 16) just appears you created a program and never returned.
2. The program is called Noom Coach. I have had minimal contact from my coach. And if I contact her with questions, it may take days to hear back. If coaching is not the backbone of the program rename it and reduce the price.
3. Speaking of price...I signed up and was explained that it would cost $19? A month. What I wasn't told was the entire amount is taken from your bank account at one time. I was shocked to discover $149 deducted. So at least be upfront with that.
Other than those issues, the info and daily encouragement from my group really have kept me with this program. And I am down 16 lbs.
Bottom Line: Yes, I would recommend this to a friend
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