Maureen T.
Maureen T.
Arvada, COMember since March 2019

Reviews (1)


    • Mar 25, 2019
    • Verified Reviewer

    Luminess Air

    Taking advantage of!

    Overall Experience:

    The system is good, but don't even think about canceling! So I ordered my system, all is good, two months later I received two bottles of makeup. Not knowing why I called them and they told me I joined the monthly makeup club. Funny that was not in my order, so I kept it and said I wanted to cancel future orders. So the lady said why don't I just put your orders on hold for four months and you can decide if you want to keep getting the product. So no biggie, I will just call and cancel them. So in February of this year I received makeup and had forgotten to cancel, I called them up said I want to cancel. No problem, she says, so she said just send the unopened package back and call back with the routing number and we will refund your money. Great.

    So this month on March 11 my bank account was overdrawn because they decided to charge me AGAIN! For what. I called yet again, the CSR told me she would refund my money this time and I could just keep the makeup I haven't sent back yet. What? I want all of it back, $80.00 is a lot of money for their mistakes. She had some reason this had happened, anyway, I'm still trying to get it all back. Just be sure to not let them manipulate you into there scam. I've spent over $500.00 with them and this is how l was treated...

    Bottom Line: No, I would not recommend this to a friend

    69 people found it helpful

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