Barbara W.
Denver, COMember since March 2019

Reviews (1)

    • Mar 26, 2019
    • Verified Reviewer


    False advertisement when items will really arrive

    Overall Experience:

    I ordered several items for my grandchildren two weeks ago with the expectation that the items would arrive in three weeks. I planned on taking the items with me to California for my grandson's birthday. When a few of the items arrived, I checked my order, at first they claimed one of the items I ordered was delivered. That information was quickly changed and blamed on a discrepancy in the delivery scans. They told me to contact UPS, which made no sense because that same item along with all of the other missing items now show they will not even be mailed out until April 6 and I need to allow an addition 1 to 2 weeks for delivery. I have tried to cancel my order and they will not let me, even though they claim it has not even left the building and won't for 15 more days.

    They have some cute stuff, but unless you have two months to wait for items it just is not worth the hassle. Their customer service is non-existent.

    PS - The only reason they get a star is the items are sometimes nice even though they take three times as long to get to you as promised and they take their money immediately.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

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