James P.
London, EnglandMember since March 2019

Reviews (1)

    • Mar 31, 2019
    • Verified Reviewer


    Regular errors with customer orders

    Overall Experience:

    Huel seems to have terrible back-end systems which means they often messed up customer transactions.

    On one occasion I was sent double my order and charged for it. I am now locked into a subscription which I cannot cancel because my account is not recognized. I have told Huel to cancel the subscription yet they continue to send me the product and charge me for it. I have now had to pursue legal action in an attempt to get them to stop.

    There are many other supplements out there, all very similar and many cheaper, so I strongly advise choosing one of them instead. My decision to purchase Huel has become one of those terrible consumer experiences that you wish you'd never got into.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

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