I purchased this because my laptop had become very slow to respond and my husband's laptop had recently been hacked. I followed the instructions on the packaging but had a lot of trouble getting the FixMeStick program to launch. After doing some searching on their support page, I figured it out and eventually, it worked.
It seemed to do a thorough scan, took a few hours, and it did find a number of viruses/malware on my laptop.
I have noticed a bit of an improvement in the speed of my laptop which is good. I have no idea if it removed everything or not because I don't know what viruses were/are on my laptop.
The FixMeStick was much cheaper than bringing it somewhere to have it "cleaned up."
Bottom Line: Yes, I would recommend this to a friend
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