Anonymous Reviewer
Charleston, SCMember since March 2016

Reviews (1)


    • Mar 7, 2016
    • Verified Reviewer

    Bye Bye Foundation

    A bad experience, stay away from it.

    Overall Experience:

    The first problem was that I was suggested a light shade for an African American person but a light skin color. After I had placed my order, I was still not sure the person suggested me the right shade so I went o line to check out the different shades, and that's where I confirmed the shade suggested to me was wrong. Therefore, I call back to make an adjustment on my order.

    What a nightmare! I was told to call customer service and the other says for me to call sales point. I had to work so hard for something could've been a quick minute fix. In the midst of explaining my reason to everyone I talked to, I was suggested 3 types of shades, one from each person I talked to! It makes me think, are they even knowledgeable in the the product they're selling?

    Finally, I opened my account to actually make payments to my own bills, and guess what I find?! A charge for $149.95, it took me a second to understand what the charge was for. The ad and sales person clearly state that the charge is $39.95 + $10.00 for adding two more products for a total of $49.95. Instead, I got charge $149.95. It's a RIP OFF. I'm still on a process to get my money back and cancel my order and never trust them ever again. I wish I checked consumer's reviews before I even attempted to order It. wasted my time trying to go from one call to the other. If it was possible, I would put Zero stars to this product. I will make sure to share my nightmare on all my social media accounts.. I wouldn't want any of this stuff happening to anyone else at all.

    Bottom Line: No, I would not recommend this to a friend

    136 people found it helpful

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