James C.
San Diego, CAMember since April 2019

Reviews (1)

    • Apr 7, 2019
    • Verified Reviewer

    Trim Down Club

    Does not stand by their guarantee

    Overall Experience:

    I joined in February 2019, never received information about signing on, so I sent an e-mail. On March 3, 2019 I canceled the program and requested my money back as per their guarantee. Today, April 3, 2019, I was charged again. Now I am owed $19.80.

    I was offered a lifetime free program if I paid the $9.90 one more time, however, this is not something I accept.

    I did not use the service at all.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

    Link to this Review
    • Apr 8, 2019

      Company Response from Trim Down Club

      Hey James, I was just notified of your review and wanted to quickly reach out to you. First, I am sorry that you were not able to access your Trim Down Club account. We send a confirmation email following every sign-up. But, maybe the email connected to the account had a typo, which could have stopped the system from sending it to you.

      That said, I want to ensure that you were fully refunded based on our 60-day money back guarantee. And, that you receive the level of service that you truly deserve!

      Please contact me directly at: adam.feldman@trimdownclub.com

      Look forward to helping in any way I can!


      Adam Feldman

      Director of Client Relations

      Trim Down Club

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