I joined in February 2019, never received information about signing on, so I sent an e-mail. On March 3, 2019 I canceled the program and requested my money back as per their guarantee. Today, April 3, 2019, I was charged again. Now I am owed $19.80.
I was offered a lifetime free program if I paid the $9.90 one more time, however, this is not something I accept.
I did not use the service at all.
Bottom Line: No, I would not recommend this to a friend
5 people found it helpfulLink to this Review
Hey James, I was just notified of your review and wanted to quickly reach out to you. First, I am sorry that you were not able to access your Trim Down Club account. We send a confirmation email following every sign-up. But, maybe the email connected to the account had a typo, which could have stopped the system from sending it to you.
That said, I want to ensure that you were fully refunded based on our 60-day money back guarantee. And, that you receive the level of service that you truly deserve!
Please contact me directly at: email@example.com
Look forward to helping in any way I can!
Director of Client Relations
Trim Down Club