I bought a dress for a friend's wedding. Once it arrived I immediately noticed the color was 5 shades off of the picture, 1-2 is understandable, not 5. There were pulls and snags along the bust, which is the focal point of the dress, and the seams were poor quality and very visible.
I contacted the company immediately and asked for a return or exchange. They said I must pay to return the item and they would only offer me $30 USD for the dress and that was it. The dress was $170, they had to be kidding me.
The best part is that on their website, they state that they will offer returns or exchanges if the customer is not 100% satisfied. Of course I am not satisfied, the dress is defective.
DO NOT PURCHASE ANYTHING FROM TBdress. It has been almost a month now and they will still not budge or help me at all for their own mess up on their end.
I have launched a claim with PayPal.
Bottom Line: No, I would not recommend this to a friend
4 people found it helpful
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