Joseph B.
TexasMember since April 2019

Reviews (1)


    • Apr 9, 2019
    • Verified Reviewer

    SmileDirectClub

    Spend the extra money on the real stuff

    Overall Experience:

    My plan was supposed to be less than 10 months to straighten some lower gaps and outwardly angled 7 and 10 uppers that had shifted from braces when I was 16.

    I'm seriously now into my 4th or 5th "refinement" and almost three years later! Thank god there was no charge but I have to keep taking photos and coming back for scans. I would've much rather shelled out the extra 1.5k to go to a legit, local ortho.

    Bottom Line: No, I would not recommend this to a friend

    9 people found it helpful

    Link to this Review
    • Apr 9, 2019

      Company Response from Smile Direct Club

      Hi Joseph, we appreciate you taking the time to leave us a review. We cannot guarantee that teeth will track properly, which is why refinements are normal in clear aligner therapy and we offer them at no charge to the customer. We would love to address any concerns that you have. Feel free to send us an email at grinners@smiledirectclub.com so that we can assist. Best, Madison.


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