I will never buy a car from them again. Their customer service skills lack. They take forever in doing everything except taking your money. Four weeks and still no registration. They move like turtles! I could have driven to Texas, gotten the title and went to my local DMV in a faster time then they breathe. I am so unhappy, I want the car gone.
Bottom Line: No, I would not recommend this to a friend
11 people found it helpful
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Company Response from Vroom, Inc.
Hi Anthony - thanks for the feedback. We're sorry to hear you've had issues with registration. If you email your full name and phone number to feedback@vroom.com we can look into this for you if you are still in need of help. Thanks for your patience. The Vroom team.