Eva W.
GermanyMember since April 2019

Reviews (1)


    • Apr 12, 2019
    • Verified Reviewer

    BetterHelp

    Great counselor, great customer service

    Overall Experience:

    I joined BetterHelp about a month ago while struggling with a lot of distress.

    I was connected to my first counselor the day I joined.

    I was not happy with my first counselor and decided to work with another one after a few days. It was possible with just one click!

    I received additional support from BetterHelp service:

    - They consulted me on getting their internal financial aid because of my economic situation.

    - They gave me good advice on communication with my counselor.

    - They provided me with a list of alternative counselors suitable for my needs.

    I was able to connect to my new counselor, the one I've chosen myself, the next day after switching. I've got several free of cost days from BetterHelp as compensation.

    My second counselor has been a great match for me, he's the best counselor I worked with so far.

    Bottom Line: Yes, I would recommend this to a friend

    2 people found it helpful

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