So we all know gift box services like Sprezzabox are a luxury, not a necessity. So why wouldn’t you ensure your customer service to match good boxes?
Several months ago I had a fraud situation with my credit card which affected my subscription. I paid an overdue invoice and fixed my credit card on my account on the website, however, no boxes came. So I have reached out by email with nothing but automated responses, tried to find a phone number anywhere. I paid for boxes that never came and can’t talk to anyone.
Bottom Line: No, I would not recommend this to a friend