Michael T.
Michael T.
Boston, MAMember since April 2019

Reviews (1)


    • Apr 17, 2019
    • Verified Reviewer

    SprezzaBox

    Great box...horrible customer service!

    Overall Experience:

    So we all know gift box services like Sprezzabox are a luxury, not a necessity. So why wouldn’t you ensure your customer service to match good boxes?

    Several months ago I had a fraud situation with my credit card which affected my subscription. I paid an overdue invoice and fixed my credit card on my account on the website, however, no boxes came. So I have reached out by email with nothing but automated responses, tried to find a phone number anywhere. I paid for boxes that never came and can’t talk to anyone.

    Bottom Line: No, I would not recommend this to a friend


Showing 1-1 of 1