Barbara F.
Whiting, NJMember since April 2019

Reviews (1)


    • Apr 23, 2019
    • Verified Reviewer

    Gundry MD Prebiothrive

    Gritty

    Overall Experience:

    I ordered the Prebiothrive. No matter what I did, it was gritty. I called three times and each time I was given another way to try to get it to dissolve. The last time I said I wanted to return it. I was offered 40% off the price. I said if I can’t ingest it how would that help. The young man on the phone processed my refund request but made a point of saying postage was on me. Despite saying that I could understand if I had made a mistake in my order, but he would not relent. After paying $28.90 to return this product, I realized, I had indeed made a mistake...

    Bottom Line: No, I would not recommend this to a friend

    7 people found it helpful

    Link to this Review
    • Apr 25, 2019

      Company Response from Gundry MD

      Hello Barbara. My name is Aria Goodman and I am with Gundry MD. I would like to thank you for taking the time to leave a review. I am sorry to read that you did not achieve the desired experience with PrebioThrive. I always recommend using a blender bottle for the best results. Our shipping and handling policy is outlined in our Terms & Conditions and we are sorry for the miscommunication. I am more than happy to issue a full refund for your trouble. Please e-mail me at aria@gundrymd.com so I can ensure you are fully refunded.


Showing 1-1 of 1