Robert J.
London, EnglandMember since April 2019

Reviews (1)


    • Apr 23, 2019
    • Verified Reviewer

    JuveTress

    Scam - would avoid at all costs

    Overall Experience:

    After not having much luck with results I took this product to a dermatologist and a doctor who specializes in hair and they said there "hair growth" ingredients in the product are not high enough up on the list to make a difference.

    I was really hopeful but then have read other reviews on here and am now concerned I have just wasted a load of money. I had to pay £80 in customs charges and now have to pay more money to return empty bottles!

    I thought maybe the product wasn't working out as it made me stressed using it. It was so sticky and thick and hard to apply to my hair. When in, it would clump the hair together and doing this twice a day made my hair look wet and I wouldn't want to leave the house. Part way through they bought out a new product with improved application, consistency and only had to apply once daily - sounds much better. I asked if I could swap products and they said no - they don't do that.

    Not very encouraging and not great service. I'd encourage you to look elsewhere for a solution, lots of promises but not much in terms of delivery.

    Bottom Line: No, I would not recommend this to a friend

    33 people found it helpful

    Link to this Review
    • Apr 25, 2019

      Company Response from JuveTress™

      Hello Robert. I am Nadia with JuveTress. I am sorry to read that you feel we are a scam. JuveTress is a reputable company committed to providing high-quality hair care to our customers. Given that results may vary, we understand that our products may work well for some and not others. We stand by our 180-day money back guarantee for all of our products if you do not feel you are getting the benefits you desire. I also am so sorry to hear that your order acquired customs charges. Unfortunately, we have no control over a country’s customs charges as only about 10% of incoming packages are selected for customs. I would like to issue you a refund for your purchase without the need for return. Please send me an e-mail at nadia@juvetress.com so I can start the process right away.


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