I bought a car, a 2015 Honda Odyssey from Carvana, and I sort of liked it, but a couple of things:
1. I could have bought a car locally in California and the reason that would have been better is the Carvana car is from New York. I like the car but it has corrosion (?) from the salt and winter that would not be on a California car. That was evident putting on a trailer hitch and now the car did not start because the battery terminal is corroded and loose and will need to be replaced again would not have been an issue with a California car bought locally
2. Because the battery will come out, the electrics will be off and Carvana did not give me the radio code, and cannot give it to me when I contact them. When I bought a new car like this, they gave me the radio code and I would give it to someone if I sold it to them. I think this is another problem with Carvana.
3. They took a month longer than advertised to deliver my car, that was not so bad, I did not need it. Otherwise, I like buying a car online and having them deliver it, and I like the car.
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
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Company Response from Carvana
Gene, we want to thank you for providing honest feedback on your Carvana purchase. One of our many standards is that none of our vehicles will have embedded rust. Please keep in mind, we do purchase our vehicles from all over but we do include the CarFax so that our customers can see where the vehicle has previously been located. We do not have contact with the previous owner of the vehicle so we are unable to locate the radio codes but your local dealership can get this addressed. We understand this was frustrating and apologize for any inconvenience this caused you. Overall, we are glad that you enjoyed our online purchase process and the vehicle that was delivered! Please do not hesitate to reach out should you think of any questions or have any concerns.