Maria F.
Cherry Hill, NJMember since April 2019

Reviews (1)


    • Apr 24, 2019
    • Verified Reviewer

    Effy Jewelry

    Disappointed

    I purchased a beautiful pair of gold and diamond earrings while on a cruise a couple of weeks ago. On the back of the receipt, it specifically states that should I find an identical product either in another Effy store or on their website for a lesser price, the difference would be refunded. Well, then I was told that they could issue a store credit, no refund. When I insisted, I was then told to send them details of the cruise, folio number, booking number, etc. and they would forward it to the cruise line, and then I would have to deal with their customer relations. The cruise line doesn’t agree since I paid Effy with my credit card and I totally agree with that. Apparently, Effy doesn’t care to stand behind their policies.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

    Link to this Review
    • Apr 25, 2019

      Company Response from Effy Jewelry

      Hi Maria,

      Would you kindly forward the receipt information as well as the listed price for the identical item to my email address andream@effyjewelry.com so that I can help you? We do offer a price match policy for items purchased within 30 days and we will most certainly honor that.

      I look forward to hearing from you.

      Best,

      Andrea


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