I purchased a beautiful pair of gold and diamond earrings while on a cruise a couple of weeks ago. On the back of the receipt, it specifically states that should I find an identical product either in another Effy store or on their website for a lesser price, the difference would be refunded. Well, then I was told that they could issue a store credit, no refund. When I insisted, I was then told to send them details of the cruise, folio number, booking number, etc. and they would forward it to the cruise line, and then I would have to deal with their customer relations. The cruise line doesn’t agree since I paid Effy with my credit card and I totally agree with that. Apparently, Effy doesn’t care to stand behind their policies.
Bottom Line: No, I would not recommend this to a friend
8 people found it helpfulLink to this Review
Would you kindly forward the receipt information as well as the listed price for the identical item to my email address firstname.lastname@example.org so that I can help you? We do offer a price match policy for items purchased within 30 days and we will most certainly honor that.
I look forward to hearing from you.