I first tried to get Keeps, but was turned down for a reason they would not answer, so I turned to Hims and was approved with the same answers I gave to Keeps. Anyway, my order arrived within less than a week and the regimen (I am using the entire package) is as easy as pie.
I did have an issue with the free one month charge, as I was charged $49.00, but with a simple phone call, I immediately received a $44.00 refund. It's only been about a week, so I can't say anything about new hair growth, but the shampoo absolutely has my hair looking fuller and less brittle.
The key is using the product as prescribed. Use it, don't just let it sit on the shelf. USE. IT. I will definitely report back in a few months as to whether I see a positive outcome with hair growth.
Bottom Line: Yes, I would recommend this to a friend