Reviews (1)

I wasn't looking to buy a car really, just looking at cars and wondering about costs. I found the car I wanted, and put in an application. Everything was better than expected, so I continued the process, still not 100% sure I wanted it. Each day I went deeper in the process and researching other options for same type of car, and after 5 days I had decided Carvana had the best prices and options after looking at financing and fees.

Everything was super easy, I went at my own speed and finally I decided to hit the purchase button. Step by step what was needed (and completed) was easy to follow, I set date for pickup and on said date went to the vending machine to get my car.

They actually had the date as the day before, but didn't matter, I was able to do it right then.

Car was brand new looking, perfectly clean and as I test drove it, it was everything I expected, down to the two imperfections. The only problem was it was listed as SR trim level and actually was an SV. When I told the agent, they said they would find out what they could do. She called while I had it out for a test drive and when I came back they had a monetary offer for the difference. There were only two things I really might have wanted with the SR and I decided they weren't worth the going back and finding another car and such, so I took the money offer and am fine with the SV.

After I finished signing papers etc., I took it to my mechanic who had previously told me he had checked out about 20 Carvana cars and never found a problem. He went over my car and said it had been well-maintained and he found no problems or evidence there had been any major problems previously.

I am at my 6th day, and Carvana called to make sure I liked the car and let me know after today my 7 days were up and they would be sending in the registration and license info and I would receive that in due course.

So far I couldn't be happier with everything about the car and the website and ordering process.