Reviews (1)

Week one and two were ok, however, the following aligners were to lose, honestly dealing with the email correspondents team was horrible - they were short, rude and robotic as far as their reply. I’m supposed to get new aligners, it’s going on 3 weeks, if the new ones don’t fit, I will be dropping them off where I got my scan, and I will be getting a full refund. Not sure why I’m being treated poorly and ignored as far as my last email that I sent out, before something I’m paying for is not working properly. I was so excited at first, now I’m not so sure. Very poor customer service. I honestly feel like my teeth need to be rescanned. I’m 3 and 1/2 weeks in using aligner 2/3 because the other ones couldn’t be removed with my tongue. Now I’m trying to keep track, because everything is out of order now. I honestly don’t know what to do.