Gwendolyn E.
Brooklyn, NYMember since April 2019

Reviews (1)

    • May 7, 2019
    • Verified Reviewer

    Omega XL

    Still haven’t received my refund

    Overall Experience:

    Great HealthWorks withdrew money from my account without my authorization. When I checked my bank statement online, I noticed money was taken out so I called and asked for my money back. I was told that I would have to wait 10-15 business days for my refund because of their policy. I waited and my 15 days ended last Friday, April 26, 2019 and still no money in my account. I told the customer service representative that if I do not receive my money by the end of today that I will file a complaint and open an investigation with my bank. Each customer service representative I talk to gives me the same run around to wait it takes time to show up on my account but with my bank, it always shows up automatically even though the money is pending. I would not recommend anyone to deal with this company because they are quick to take your money out from your account and are slow to give you your money back. I am currently still waiting for my money! If you can stay avoid dealing with this company!

    Bottom Line: No, I would not recommend this to a friend

    46 people found it helpful

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