After using Nutra Thrive for a few weeks our dog was having repeated ear infections. Our vet told us to take her off of this product due to her bacon allergies. We did and she has been infection free ever since.
My husband contacted this company 2 and 1/2 weeks ago to see what we need to do to return the 8 unused jars and get our refund. After 2 and 1/2 weeks of waiting, I sent an email. We are still waiting for a response. They’ll quickly and gladly take your money but, don’t expect to hear zilch if you cannot use the product and need to return it.
Bottom Line: No, I would not recommend this to a friend
65 people found it helpful
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Company Response from Ultimate Pet Nutrition
HI Karen, I'm Shayne from Ultimate Pet Nutrition. I'm so sorry to hear about your dog's experience with Nutra Thrive. We do always ask that our customers consult their pet's primary veterinarian to ensure that they are not allergic to any of the ingredients in Nutra Thrive. Regarding the refund, we wholeheartedly stand by our 90-Day Money Back Guarantee so you can just e-mail me directly and I can begin that process right away! We always do our best to ensure that our customer's needs are addressed right away, so I'm sorry that this was not the case for you. Please e-mail me at Shayne@ultimatepetnutrition.com...I check my personal e-mail every day. I look forward to receiving your e-mail and issuing you a full refund! Thank you.