I'm unhappy with the results. I called customer service on numerous occasions, making them aware my teeth weren't tracking correctly. Each time, I was shrugged off. Finally, I was advised to go to a Smile kiosk. I did, and sure enough, they found no issue with my teeth. I finished the entire program, and I bought a retainer...to maintain my crooked teeth. Save money, and time, and go to an orthodontist.
Bottom Line: No, I would not recommend this to a friend
10 people found it helpful
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Company Response from Smile Direct Club
Hi Kimberly, we appreciate you leaving us a review. If a customer hasn't achieved the predicted results, we're happy to look into a re-evaluation at no cost. We're concerned to see this and would be more than happy to take a look into it. Please email us at grinners@smiledirectclub.com so that we can assist further. Best, Madison.