Valerie H.
FloridaMember since May 2019

Reviews (1)

    • May 10, 2019
    • Verified Reviewer

    Copper Chef Cookware

    Customer care

    Overall Experience:

    I have purchased many things from Copper Chef, they have a site that if you purchase 5 items you get everything for $8 and free shipping. So I have just about all of what they make. I will say they are light weight, and I have had good luck with all but one a small fry pan that everything sticks to it and it is a nightmare. I called customer service thinking that they would stand behind their product this is the answer I got. Send back the pan along with a check or money order for $19.95 when I said why the check and if I was to send one I only paid $8. She came back and said to send a check or money order for $9.95 I asked what for, I had already paid for the reject pan and she said for the shipping. They do not have good customer service, I should not be paying anything for the pan is defective, I have spent more than $300 with them. I was thinking of gifts etc. I do not feel they are a fair company to do business with and will tell many of my experience.

    Bottom Line: No, I would not recommend this to a friend

    13 people found it helpful

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