John C.
John C.
MassachusettsMember since May 2019

Reviews (1)


    • May 10, 2019
    • Verified Reviewer

    Carvana

    Wow, what a scam.

    Overall Experience:

    Everything seemed OK until I checked around and realized their offer on my trade was $1300 below local dealers. Then they did not complete registration correctly and delayed the delivery date, even though it was their fault. I had to run around and do the job normally covered by the dealership. Stay away from this the prices are high, the trade value abysmal and they do not work with you. A real take it or leave it attitude. Far worse than any dealer I have encountered.

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

    Link to this Review
    • May 13, 2019

      Company Response from Carvana

      Thank you for taking the time to share your Carvana experience in detail with us. We apologize for any areas in which you experienced a shortcoming of the seamless process that we take pride in providing for our customers. After further reviewing your account, we see you did not move forward with our purchase process and the registration process was never initiated. Although a vehicle was not purchased nor sold to us, we are sincerely sorry for any miscommunication you may have experienced and hope that in the future we will have the honor of earning your trust with Carvana again.


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