Dario C.
Dario C.
SwitzerlandMember since May 2019

Reviews (1)


    • May 14, 2019
    • Verified Reviewer

    HelloFresh

    Overpriced and bad policy about cancellation

    I tried HalloFresh and was called to see if I wanted to give it another go when receiving a discount of $20 on the next 2 boxes. I told them that I don't need it but thought okay, give it another try, then 3 - 4 days before the delivery, I changed my mind and wanted to cancel. But was told that I am forced to still get the box that is on the order because I didn't cancel 1 week prior on Wednesday night.

    I am angry that I now need to accept the order and pay for it, when I have no interest in having it, simply because their policy forces me to do so and their customer service refused to cancel it for the upcoming delivery.

    Won't be ordering from them again, that's for sure.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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