I participated in the free trial and chose the $19.99 subscription for when my trial was up. I was NEVER consulted by a doctor before the sent my product as they advertise. After my trial, I was charged 3 times the price I subscribed to and had seen no results from my product. When I tried to contact customer service they have no phone number so I had to email them and my product was shipped while I was waiting for a response. Customer service was then no help in accepting their mistake and refused to fix it. I am now trying to log into my account to cancel and it is impossible. It says my password or email are incorrect but they are not and when I try to reset, it sends me to the trial page to reorder. The system is flawed and instead of the company owning up to it they are charging me anyway.
Bottom Line: No, I would not recommend this to a friend
13 people found it helpful
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Company Response from Curology Inc.
Hello Danielle,
I am so sorry to hear this was your experience with Curology. I would like to try to help resolve this with you. You can again email support@curology.com or you can send us a DM on Instagram so we can follow up with your directly about this.
Best,
The Curology Team