Gwenda C.
TennesseeMember since May 2019

Reviews (1)


    • May 16, 2019
    • Verified Reviewer

    HomeLight

    Disappointing...not as advertised!

    Overall Experience:

    A few weeks ago I sent my contact info to HomeLight, with the anticipation that I would receive a list of top-selling realtors in my area. I did this after seeing a commercial on TV. However, rather than sending me the listing of realtors, my contact information was sent out to a broad network of realtors, who immediately started calling me and sending e-mails. One e-mail I received was very disturbing because it contained some personal information that possibly could be dangerous to me. My phone continues to ring with realtors calling; and, it has gotten to the point that I don't want to answer the phone. My experience was not positive; and, I would caution people before submitting information to this site. It is not as advertised!

    Bottom Line: No, I would not recommend this to a friend

    • May 17, 2019

      Company Response from HomeLight, Inc.

      Hi Gwenda, Thank you for taking the time to leave a review. We are very sorry to hear about the bad experience you had. We connect 2 to 3 agents per client and only share your information with those specific agents after they make an initial connection with you on our recorded line for quality purposes. The reason for this to give you the option to choose which agent you would like to work with overall, as an effort to make this not an overwhelming process for clients. We would be happy to remove you from our system. Please send an email to support@homelight.com, so that we may unsubscribe you from any further contact. Thank you again for your review, and we look forward to hearing from you so that we may resolve this issue.


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