Diana V.
Haarlem, NetherlandsMember since May 2019

Reviews (1)


    • May 17, 2019
    • Verified Reviewer

    Kokoon Headphones

    Extremely disappointed

    Overall Experience:

    After the long wait, the first headset I received had issues with the noise cancellation (the right earpiece made a strange cracking sound). Kokoon refused to do anything about it, they told me to wait for a software update. I continued using the headset without the NC, and then the battery life shortened. After testing and confirming this with their helpdesk, they allowed me to return the headset. Today I received a replacement headset. When I opened the box, the eyemask was missing, the USB charging cable was missing and the headest itself was BROKEN before I even touched it.

    I still like the concept of the product, but this company is very unprofessional and not reliable.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review
    • May 20, 2019

      Company Response from Kokoon

      Hi Diana. Thanks for leaving your comments and sorry to hear about the issues you've had with your headphones. Could you please contact help@kokoon.io as soon as possible and we'll get this resolved for you? Best wishes.


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