Terri O.
KentuckyMember since May 2019

Reviews (1)

    • May 17, 2019
    • Verified Reviewer

    Peloton Bike

    Misleading information and extra charges

    Overall Experience:

    Considering I read and re-read information about the Peloton Bike and my invoice for the shipment said $0 for the first year for the digital membership when all of a sudden, I am charged $39 for the monthly membership. I just received the bike yesterday with a shipping charge of $250, which is one thing, but when I called to complain about the charges, I am now returning the bike which is another $250 out of pocket. I think this is insane as I am returning the bike within the 30-day window and to not offer something to the customer when they lied on the invoice, too, is just horrible customer service. I will never buy anything with the Peloton brand on it...ever. They are making money off lies.

    Bottom Line: No, I would not recommend this to a friend

    14 people found it helpful

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