Cindy S.
Cindy S.
FloridaMember since May 2019

Reviews (1)


    • May 18, 2019
    • Verified Reviewer

    Luminess Air

    Broken bottles of makeup never end

    Overall Experience:

    Over a year later and they just can't seem to understand you can't expect a plastic bottle of makeup is not going to make it unbroken from Texas to Florida in a bubble mailer envelope. Not only that, the bottles are poorly made and leak soon after the seal is taken off and are shaken. The shaking is needed to mix the product before each use so I found myself trying to hold my fingers over the crack in the bottles with the lid off and the hole at the top to shake and I just had a mess.

    After being patient waiting for new and improved bottles to be made and then sent out, I found that the new bottles are just as bad and as of today with the beauty club shipment received broken and makeup all over the inside of the invoice and mailer again, I called and canceled. Because again, I did not want another bottle sent where they would be more careful this time with the shipment and they were so sorry it happened again. I wanted to talk to someone with some clout in the company and find out why they can't get it right the first time. Why I am going to be charged $3.00 for another bottle to be sent out to me when it's their fault the bottle did not make it to me intact?

    Bottom Line: No, I would not recommend this to a friend

    51 people found it helpful

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