Jan N.
FloridaMember since May 2019

Reviews (1)


    • May 22, 2019
    • Verified Reviewer

    FixMeStick

    Removed several files, computer still has problems

    Overall Experience:

    Ran 3 hours and found 2 files malicious. Removed files and ran again. No files 2nd time. Computer still locks up with Google Chrome fatal error message. Norton virus continues to block attacks on the computer but malicious software still seems to be hindering computer operation. Must be further malicious software causing google chrome to lock up. I am sure a scam, I get the message to call Google Chrome help desk. Three-finger restart, the computer and virus attacks continue. I will continue to search for a fix. I am considering reformatting computer and starting over. Neutral on recommending use by a friend as it did work as advertised and removed 2 files but the computer still has problems. Google Chrome locked up again writing this review.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review
    • May 23, 2019

      Company Response from FixMeStick Technologies Inc.

      Hi Jan,

      Sorry to hear about your continued computer problems. The FixMeStick did find and remove viruses that were installed on your computer, however sometimes when the virus is attached to your web browser (i.e. not installed on your computer) it won't go away until you reset your browser.

      Please send us an email at support@fixmestick.com, we'll be more than happy to do all that for you and make sure your computer is running properly!

      Looking forward to hearing from you.

      Best,

      Claire


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