I have bought many of these boots, The Johnny is my favorite and it’s my every-day work boot. I damaged the left boot when pushing a pallet jack with my left foot. I contacted customer service, they told me to take pictures and email them to them.
I was told that the boot should have a different type of sole for what I was doing, but being the great folks that Texans are known to be, they sent me a new pair of Johnnys, totally free including freight. I will continue to buy their products and recommend them to anyone who is looking for high quality and great people to buy from.
Bottom Line: Yes, I would recommend this to a friend
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