Caroline B.
West Palm Beach, FLMember since May 2019

Reviews (1)


    • May 30, 2019
    • Verified Reviewer

    Curology

    Disappointed

    Overall Experience:

    SCAM. Buyer beware. I don't understand how his company is getting away selling this product. First things first, I have to admit, the actual product that was formulated for me personally worked. I liked it. However, when I did my online questioner, consulted with their NP, I was ready for my trial. I paid the shipping. Received my trial within a few days. Three weeks later I received a box with my personalized bottle, a cleanser, and a moisturizer. I was shocked as I NEVER EVER ordered this package. Never received an email either that this was shipping and they charged my credit card $59.90.

    I emailed and they said that "I" signed up for this monthly package. Really? I told them that I wanted to return the package and they said "due to FDA regulations" that they cannot accept returns. I understand that they can't accept my personal bottle, but the moisturizer and cleanser -c'mon! That's like me going into my local drug store and purchasing a moisturizer to find out it didn't work. I am 100% positive they would return it. I never signed up for this subscription...why would I do this without trying their product first? They (Curology) automatically signed me up for this. According to other reviews, this is what they do. I'm not the only one this happened to. Of course, there is no number to all for the business. I emailed them and asked them to call me. They said they would, but never initially gave me a time. The next day I received a call from "no caller ID". Well, I didn't answer. So I had to email again for them to tell that they will call me 2 days later. Received a call 2 days later and the Curology rep kept telling me that "I" signed up for this. She sounded like a robot. She then asked me if I wanted to cancel my subscription. I went online and canceled and made sure my card on file was no longer working.

    Unreal. This company/product is advertised all over social media with YOUTUBERS promoting this. This company is 100% unethical and crooks. Again...think twice before having any kind of connection with this company.

    Bottom Line: No, I would not recommend this to a friend

    8 people found it helpful

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