Ordered a tux May 5th. Charged May 5th. The website said I would get a tux on May 18th. Didn’t arrive. Called May 20th. Where is my tux? Apologies, they said, you will get it mid-week. Called May 21st. Just double-checking that I will get tux mid-week. If I don’t, it will be hard to get replacements if items don’t fit. Was told my tux is out of stock. I could not believe it. They asked if I would like a different color - different than black. I said no and complained that this is ridiculous. When were they going to tell me there was a problem? I spoke with a supervisor and she promised she would call back with a solution in two hours. Six hours later, I have not heard from her. I called and was told she’s in a meeting. It must be a very important meeting. I hope they are all trying to figure out how to get me my tux. Extremely disappointed. Running to a local shop to get emergency tux fitting today. I will never use The Black Tux again. I will never recommend them. They should save all those who plan to use them in the future and shut down. What a disgrace.
Bottom Line: No, I would not recommend this to a friend
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