Angela G.
Naples, FLMember since May 2019

Reviews (1)

    • Jun 3, 2019
    • Verified Reviewer

    Luminess Air

    Deceptive business practices

    Unless you plan on keeping this product even if you don't like it, do NOT order it. Their "so-called" 30-day money back guarantee is not that at all. You will NOT receive the $19.95 back. You're paying that to test the product. I have NEVER heard of a company charging a customer for trying their product. Well, this company does. Plus, I inadvertently ordered additional make-up because I wasn't aware the make-up came with the product. So, I had to pay for that as well. And when I called customer service to get the RA number, she wouldn't give me the number after I asked numerous times because she said I had paid to test the product so I should use it until my 30-day trial period was up. Women may like this product but the business practices of Luminess Cosmetics are deceitful. So, I paid $57.93 to receive this and now I have to ensure the package to return it to them because I frankly don't trust that they're going to say they received it undamaged. Ladies, read the fine print before ordering this. I obviously was stupid when I took the large print on the website to mean what it says: 30-Day Money-Back Guarantee.

    Bottom Line: No, I would not recommend this to a friend

    45 people found it helpful

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