I recently purchased a 3-pack of Thick and Full Brow Serum. When the package arrived the print was so tiny and was white print on a dark blue background that I couldn't read the ingredients or suggested use. I chatted with someone on the line at the company but when I asked about the suggested use she couldn't tell me and then said that it looks like this product is discontinued. I don't see anyone on this site who has reviewed this product. I have not started to use this product and would like to find out how I may return it. Just received it last week.
Bottom Line: No, I would not recommend this to a friend
3 people found it helpful
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Company Response from Beverly Hills MD
Hi Teresa, I'm Sam from Beverly Hills MD. I'm so sorry to hear about your frustrating experience! Our Thick + Full Brow Enhancing Serum is a brand new product and is currently out of stock, hence the limited amount of reviews on the product. I also want to apologize for the confusion that you experienced while talking to our Customer Service Representative. We always do our best to make sure that all of our Representatives are well equipped with all product information, but we will look into who you spoke with to make sure that they have all of the correct information and this doesn't happen again. In addition, we can assist you with telling you more about how to use our Thick + Full Brow Enhancing Serum, as well as the ingredients in it. I can issue you a full refund, as well! Please e-mail me at Sam@BeverlyHillsMD.com and I can assist you with all of this right away! Again, I'm so sorry about the frustrating experience that you had but I'm looking forward to taking care of this right away.